General Questions
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Does we ship internationally? We do! At the bottom on the 'Shop All' page you will see 4 regional flags. Choose the flag that best suits your location. Canada: ships from Canada to all Canadian Provinces European & UK: ships from Germany to all European countries & UK. USA: sh...
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If you are unhappy with your product you have 30 days to return the item from the date you received it. In order for us to process your return, please be sure that the product is in resellable condition + in its original packaging. You can process your return or exchange through our returns porta...
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Where are The James Brand products manufactured?
Great question! All of our products are designed in Portland, Oregon and manufactured in China. We do occasionally offer a USA made knife (Kline coming 9/1). Our goal is to eventually have global manufacturing. (China, USA, Japan, France etc.)